The Port Nelson Cargo Tracking Help website is designed to help you use our Cargo Tracking web application. This application allows users to pre-notify Port Nelson of cargo that is going to be exported, check for stops on containers that have been imported, check for releases for empty containers, request notification when cargo has had stops cleared and much more.

Contact Us

This website has a lot of information on how to use the Cargo Tracking application but if you need to talk to us about anything the Contact Us page has email addresses and phone numbers for the people who are more than happy to help out.

How To

This section has step-by-step guides on how to use all the features of the Cargo Tracking application. These guides can be viewed as a website or downloaded in a printable form.


If you have a question about the use of the Cargo Tracking application there is a very good chance we have been asked it before. This section has a collection of the most common questions we are asked.


Port Nelson’s Cargo Tracking website is an internet application that has been designed to give external users access to the cargo tracking system we use. Users that log in as guests have access to a cargo enquiry screen that shows limited details about containers that are currently at the port and to a report showing expected shipping movements. Users that have their own username and password can have access to many different functions depending on their requirements.

Click on the thumbnail images below to see screen shots of the different functions of the Cargo Tracking application.

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The Navigator Window

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Cargo Quick View

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Cargo Notification

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Release Request

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Cargo Stop Request

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Latest News

New Look
Our software suppliers have given our terminal operating system a new look. This includes the cargo tracking website so things will look different but should all function the same.

Carter's Notes
Carters notes can now be printed directly from the Cargo Tracking website. For full details please see the Printing Carters Notes How To page